Meta built in a feature called Quest Link, which allows you to interface with your PC by way of a wireless connection called airlink, or a hardwired connection using the Quest Link cable, which taps into your PC's functionality. So you can play non meta PC VR games or to use your PC in a semi virtual environment, which could be a lot of fun depending on what you're doing. There, they will have an extensive amount of tools at their disposal, to better look into this.Speaker 1: Today I'm gonna show you how to connect your Meta quests, two VR headset to a pc. Once you've roped those logs up, let's have you get in touch with our most awesome support agents here. This can take some time to complete.Ħ.The program will automatically generate a zip file containing your logs, which will be saved to your desktop automatically.ħ.Attach the newly created zip file to your next support response. Bear in mind that if you installed Oculus Home to another drive you will need to update the command with the correct file path.ģ.Select the checkbox next to ‘Full logs’.Ĥ.Select "1 day" from the "Collect last" drop down list.ĥ.Wait for the log collection to finish. *The above link is the default directory. For this we'll need to gather your logs, take a gander on into your system and give it the once over.Ģ.Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe Yeah, that just wont do! We need you to have the best time when going though your VR journeys! So let's get this all sorted out and get you back in the game (literally). Well it most certainly looks like you got yourself an internal error. Check that your audio and mic are both set to Oculus Virtual Audio Device.Īdditionally, if you are using any third party VR software on your PC, make sure that Oculus Virtual Audio Device is set as your audio input and output source there as well. Click the ^ arrow to open a list of audio devices connected to your computer.ģ. Click the Speaker icon in the task bar in the bottom-right part of your screen.Ģ. To check the audio input and output for your PC:ġ. Below Audio Output in VR, make sure your Quest is selected. Click Devices in the left side menu and then select Quest and Touch.ģ.
To check the audio input and output for your Oculus Quest:Ģ. Next, check the audio input and output sources for both your headset and on your PC. There are several available troubleshooting steps you can use to help solve this issue.įirst, make sure that your software is up to date and that the volume is not muted on the device and computer. It's certainly no fun having your device working properly one second and the next having audio issues, so I will do my best to help you find a viable solution. We understand you are having sound issues with Oculus Link.
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